Feeling inquisitive?.
Frequently Asked Questions
Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help
How much does a new website cost?
A website design is quoted based on the needs of each individual project.
Every website is unique and requires different components. We design and develop custom websites in WordPress specifically for small, medium and large business.
Most of our sites run in the $2,490 – $4,990 range, but can be more or less depending on needs.
How long does it take to create a website?
The period depends on your requirements including number of pages and revisions. Usually, the design process goes up to 1 weeks then development goes for the next 3 weeks.
Will my website work on mobile devices?
Absolutely! We use responsive design for compatibility of all devices.
Do I own my website?
Yes, after building you have 100% ownership rights. You have the liberty to change hosting service and anything on your website because it is yours.
What is eCommerce?
E-commerce involves the ease of shopping online where you select a product form an online shop and pay using credit card/PayPal.
What is eCommerce website design
Ecommerce website design is the process of designing and developing a website to sell products online. This would normally involve integrating a shopping cart into your website platform such as WordPress.
Do you build eCommerce websites?
Yes, we do. Check out our portfolio to see some of the e-commerce websites we have build.
Do you host eCommerce websites?
Yes. VisualWeb offers hosting for eCommerce website’s which is both reliable and secure.
Our servers are also hosted locally which will mean fast loading time, however it will depend on the size and and amount of products in the website
Can you update my website that is built by someone else?
Yes, we can.
We will need access to your website and/or hosting.
Which Content Management System (CMS) will you use?
We prefer to use WordPress.
How much does an eCommerce website design cost?
eCommerce website’s range heavily depending on what’s involved in the build. This being said, they start from $4,990 ex. GST AUD.
Do I have to be local to work with you?
No, we work with clients all over Australia and we can be contacted by Phone, Skype, Email or in person.
Do you have WordPress Maintenance Packages?
Yes we do. Click here to learn more about our WordPress Maintenance packages.
How do I pay?
You are required to pay minimum of 40% deposit then the rest is paid after completion.
Is web hosting necessary?
In order to get a website active and live on the internet, you need hosting and domain. Web hosting is basically the space that you need on a web server to store your website files and the domain is to access the website from the browser.
What is web hosting
A web hosting service is a type of Internet hosting service that allows individuals and organisations to make their website accessible via the World Wide Web.
What is a domain name?
This is an address that directs visitors to your website. You can purchase this from us or other providers online.
Can I host my website with another company if I register domains with you?
Yes. You are free to shift to a different company. We will assist you to transition.
What is SSL?
Secure Sockets Layer is a standard technique applied to secure link between web browsers and web server. It adds “s” to http.
It is necessary to have an SSL certificate?
Browsers are increasingly making SSL certificate a requirement; we recommend you to apply for it irrespective of the size and purpose of your website.
What is DNS?
DNS, or Domain Name System, is a system that makes it possible for you to type in a domain instead of an IP address. This system has been around since the early days of the internet and has been instrumental in making it easier for users to connect to a certain website without having to memorise the IP address.
What's a Domain?
A domain name is the web address for your website. Visitors use it to access your web site on the Internet, so choose a unique domain that suits your audience.
Do I require an ABN for com.au, net.au and .au domains?
In order to register. com.au, net.au, net.au, au domain names you must provide either: an Australian Business Number (ABN) or Australian Company Number (ACN)
